Last updated: August 23, 2026
Little Divas Braids (“Little Divas,” “we,” “us”) operates the Little Divas website and mobile app, which let parents and guardians book kids' braiding and styling appointments. This policy explains what we collect and how we use it.
When you book an appointment or join our Virtual Wait Room, we collect the contact details you provide: your name, phone number, and email address, plus any optional notes you add about the appointment. Salon staff who sign in to the private management portal also have an account (name, email, and role). We do not require you to create an account to book as a guest.
We use your information only to schedule and manage your appointments, send you appointment confirmations and reminders by text and email, respond to your questions, and operate our salon. We do not sell or rent your information, and we do not share it for advertising. See the text message section below for how we handle your mobile number specifically.
When you book an appointment or join our Virtual Wait Room, you provide your mobile number so we can text you about your visit. We send transactional messages only — a confirmation when you book, a message when your chair is ready, appointment reminders, and replies to questions you send us. We do not send marketing or promotional texts.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers are used solely to communicate with you about your own appointments. Text messages are delivered through our messaging provider, which processes them only to send messages on our behalf and never for its own marketing.
Message frequency varies and depends on your activity — typically one to four messages per appointment you book (for example a confirmation and a reminder). You will not receive recurring messages unless you book or join the Wait Room again.
Message and data rates may apply. Reply STOP to any message to opt out of further texts, or HELP for help. You can also ask us to stop texting you by contacting us using the details below. Opting out of texts does not cancel any appointment you have already booked — contact us directly to change or cancel a visit. Carriers are not liable for delayed or undelivered messages.
If a deposit is required, payment is processed securely by Stripe, our third-party payment processor. Your full card details are entered on Stripe's secure checkout and are never stored on our servers. Stripe's handling of your payment information is governed by Stripe's own privacy policy.
Our services are booked by parents and guardians on behalf of their children. The app and site are intended for use by adults; we do not knowingly collect personal information directly from children. Any information about a child that appears in a booking (such as a first name or a note) is provided by the booking adult.
We do not use third-party advertising networks and do not track you across other apps or websites for advertising purposes.
We keep appointment and client records for as long as needed to run the salon and meet our legal and accounting obligations. You can ask us to review, correct, or delete your personal information at any time by contacting us — see below.
Questions about this policy or your data? Reach us by email at , by phone at , or through our Contact page.